• Servicing Specialist

    Job Location US-NH-Manchester
    Job ID
    2018-2383
    Position Type
    Full Time Non Exempt Full-Time
    Grade
    TBD
  • Overview

    BASIC FUNCTION:

    Performs all duties related to servicing the residential loan portfolios

     

    Responsibilities

    ESSENTIAL DUTIES:

     

    • Enter new loans, new borrowers into loan servicing software
    • Enter invoicing and other correspondence as required
    • Enter the processing of borrower payments, annual tax reporting
    • Customer service
    • Prepare borrower credit information to credit agencies, banks and other parties as requested
    • Request annual financial statements and other documents specified in the loan agreements & follow up with borrowers to ensure receipt.
    • Ensure invoices are received and paid timely
    • Maintain confidentiality of all corporate and borrower matters
    • Other duties as required

    Qualifications

    KNOWLEDGE, SKILLS AND ABILITIES:

     

    • Thorough knowledge of word processing and spreadsheet applications
    • Experience with loan database software
    • Demonstrated ability to handle multiple tasks simultaneously; exceptional organizations skills
    • Ability to meet designated deadlines
    • Must be able to maintain the highest level of confidentiality
    • Excellent verbal and written skills

     

    EDUCATION:

    • 1-3 years in a loan servicing function including loan set up, payment processing, tax and insurance processing, investor reporting and remittance and collections.
    • Thorough knowledge of Freddie Mac and Fannie Mae servicing requirements
    • Understanding of the mortgage insurance processes, practices and regulatory requirements

     

     

    PHYSICAL DEMANDS:

    While performing the responsibilities of this position, the employee is required to effectively communicate verbally. The employee must be able to effectively operate a keyboard. The employee is occasionally required to stand, walk, and reach with arms and hands and occasionally lift and/or move up to 10-15 pounds.  Vision abilities is required by this job include close vision.

     

    The requirements outlined above are representative, but not all-inclusive, of the knowledge, skill and ability of this position.  Reasonable accommodations will be made to enable employees with disabilities to perform essential job functions

     

     

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