Branch Manager/Area Manager

Job Location US-NJ
Job ID
MMC - Retail Sales
Position Type
Condensed Full-Time


The Branch Manager (BM) is responsible for overseeing production, profitability, and growth of the branch office.  BM’s may be producing OR non-producing depending on the size of the opportunity.  BM’s are expected to maintain a sufficient volume of business so that financial results for the office meet or exceed company expectations.  Recruiting quality loan officers should be a primary focus of the BM to ensure profitability of the office.  Offices can range in size from 3 – 20 employees depending on the market. 


HarborOne (HOME) offers flexibility when it comes to pricing and compensation and both traditional and P&L structures will be considered.  Interested individuals should have a minimum of 5 years of proven success with origination and/or recruiting. 


HOME will consider opening new branch offices in anywhere in New England and New Jersey and is willing to look at other possibilities on the East Coast.




  • Principal duty is the managing the profitability of the branch be ensuring the branch is properly staffed.



  • Management of staff in branch in regards to discipline, training, coaching.



  • Origination of mortgage loans.



  • Compliance with all state & federal laws.



  • Generates referral business, leads and relationships with individuals.



  • Conducts sales calls, attends realtor sales meeting, functions and trainings.



  • Takes thorough and complete loan applications; analyzes and prequalifies applicant information to determine viability of the client’s desired loan program.



  • Pulls credit, analyzes credit, and compares for accuracy with the mortgage borrower’s statements



  • Corrects inaccuracies and determines correct loan options for the borrower based upon the applicant’s present situation, future plans and preferred loan product.



  • Provides guidance and information relevant to the risks and benefits of each program the applicant is qualified for.



  • Effectively explains and communicates the terms of each product and ensures all documents necessary are signed by the borrower.



  • Gathers all initial documentation required based upon the applicant’s selected loan program including disclosure requirements.



  • Provides loan package to the loan processor for review, stacking and pre-submission audit.



  • Works with the loan processor to provide any letters of explanation, or additional documentation as necessary and required by underwriting to clear all conditions and close each loan.



  • Maintains a working file for the office as required for compliance.



  • Acts as a liaison for all parties to the transaction, i.e. buyer, seller, realtor, builder, title company, appraiser, credit vendors, etc.





  • Leadership skills



  • Thorough understanding of hiring policies and procedures.



  • Thorough understanding of mortgage products, pricing and guidelines.



  • Up to date understanding of all regulatory compliance and participate in various required trainings HOME provides.



  • Ability to take accurate and thorough loan applications



  • Possess a working knowledge of credit reports, DTI, LTV, and CLTV ratios



  • Have excellent communication and interpersonal skills



  • Attention to detail and outstanding customer service is critical to success



  • Ability to create, implement and adapt a market penetration strategy for lead development, prospect to client conversion, and client to close conversion.



  • Ability to self source business through sales activities including cold calling, appointment setting, and group presentations.



  • Ability to create marketing systems to source new business as well as keep in touch with existing clients, realtors, builders, etc.



  • Experience with Google documents and other similar software preferred.





  • NMLS Licensed Loan Originators that meet state licensing requirements in each state they plan to do business in.



  • A minimum 5 years of Mortgage Origination experience with a proven track record is required.



  • Prior supervisory experience







While performing the responsibilities of this position, the employee is required to effectively communicate verbally. The employee must be able to effectively operate a keyboard. The employee is occasionally required to stand, walk, and reach with arms and hands and occasionally lift and/or move up to 10-15 pounds. Vision abilities is required by this job include close vision.


The requirements outlined above are representative, but not all-inclusive, of the knowledge, skill and ability of this position. Reasonable accommodations will be made to enable employees with disabilities to perform essential job functions


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.