PT Branch Admin

Job Location US-MA-Multiple Locations - MMC
Job ID
2020-2578
Position Type
Temporary Part-Time
Grade
TBD

Overview

BASIC FUNCTION:

The PT Branch Admin's primary focus is to facilitate communication with clients, Loan Originators and Loan Processors while they are learning how to originate loans for themselves.  Their duties include collecting basic client information and exceeding customer satisfaction 

Responsibilities

  • Learn the fundamentals of the mortgage business and prepare to become a licensed Mortgage Loan Officer.
  • Prepare and send documentation to clients, Loan Processors, and other appropriate sources.
  • Oversee the maintenance of regular communication with clients and follow-up as needed with contacts.
  • Interact with clients as needed to collect documents, assist with rate locks and gather any other paperwork needed for closing.
  • Perform other related duties as assigned.

Qualifications

  • Strong sales, organizational, multi-tasking, data and information managing, writing and customer-centric service skills required.
  • Strong written and oral communication skills to deal with internal and external contacts.
  • Competent knowledge and experience with Microsoft Office products and financial systems programs.
  • Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency in the Mortgage Origination Department.
  • Ability to work efficiently and quickly in a fast paced environment and to work overtime when loan volumes require extra effort.

 

EDUCATION:

  • Previous mortgage loan originator experience not required

 

 

 

 

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